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For the Dec 13 the guy reported one to four of these were still pending rather than processed. The guy said that he previously several chats that have tech support team who given zero services after all. The gamer transferred three hundred INR , although not, in some way, he did not gamble any online game. Gambling establishment assistance tried to help him in order to no get, therefore, the player wanted a reimbursement. The guy successfuly underwent the fresh KYC processes, however, 14 days afterwards, there is nevertheless no refund inbound. The player complained regarding their detachment getting put off by the 14 days simply because they considering confirmation data files and you may monetary information.

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The situation is fixed in the event the user confirmed one to his account was unblocked, the guy starred, and you will after that gotten his earnings from $1500. The brand new Issues Team designated the new complaint as the ‘resolved’ once confirming the brand new successful result. The player away from Canada tried to withdraw $50,100 CAD once an absolute move in may 2024. Weeks after, the newest detachment was still pending, to your account under comment. Despite multiple tries to take care of the issue, the ball player just received generic answers from service.

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